Hi Glyn, let’s start with work; what does a ‘normal’ day constitute for you?
That is what makes the job so fun, there is no ‘normal’ day! My days are action packed with client meetings, calls and emails, overseeing and supporting our mortgage advisers and case managers, developing and adapting our systems and processes and generally involved in all things mortgage related all day!
How long have you been with the company?
Since day 1. Jeff and I sat down with a blank page, created Entire FS and planned where we wanted to go with the business.
When you were a child, what job did you want to do?
Become either a F1 driver or play guitar in a band.
Work in silence or with music, background chatter and noise?
In the office I sit right in the middle of the mortgage team who are all busy on the phones. Whenever I am in my home office I always have music on in the background. Silence isn’t for me.
What’s your greatest moment working here so far?
When we launched on social media and we started to receive loads of great client reviews on Facebook and Google+.
What’s your drink of choice while you’re working?
I have recently been converted to many variations of green tea in the office.
And when you’re not working?
Beer or red wine.
Name the best place you’ve ever visited.
Last summer I disappeared to India with some friends and after some travelling went trekking in the Himalayas which was an incredible experience.
And how about the place that’s currently top of your ‘to visit’ list?
Singapore – ideally timed during the F1 race!
If you have the choice between staying in and going out, which do you normally choose and what do you normally do?
My friends say I suffer from FOMO (fear of missing out), so I will often go out which is usually for dinner and a trip to the pub
What’s the one talent you have that people in your office are unaware of?
I have played guitar for over 20 years. The team haven’t actually heard me play though!
What would your ‘Desert Island’ disc, film and book be?
A live album by Joe Bonamassa (blues/rock guitarist), Back to the Future and unfortunately I should probably take the study books for my IFA Pensions & Investment exams as it would be a good quiet time to finally complete the qualification!
Do you prepare well in advance or are you a ‘last minute’ person?
Knowing that something ALWAYS crops up and changes the day (luxury of dealing with the troublesome banks) I always plan in advance.
DIY or call an expert?
I am a firm believer in getting a professional in. It saves time, I’m less likely to have problems, and my time is better spent either working or socialising.
If you had to compete at the Olympics, in any event, real or fake, what would you choose?
Diving – I love jumping from height into water.
Do you ‘do’ Twitter, Facebook and LinkedIn? Are they useful?
Personally I don’t use any social media, but I have seen the benefits by running our business profiles.
Physical book or e-book? Do you still buy a paper? Which one?
Sadly I don’t read at all, my downtime is usually spent out with family and friends instead.
On a scale of 1-10, 1 being ‘not at all’, how clued up on technology do you feel you are?
Hopefully very! I spend a lot of time looking at new technologies and systems and advances in how these are changing our lives. This is partly to improve my own life but I am really keen to keep adapting and changing the business. Anticipated changes over the next few years will be huge and I don’t believe many in our industry are quite aware of the impact this will have for us all.